During 12 years putting individuals in contact with professionals, the latter have received more than 1,400 ratings on the professionals enrolled in the MARKETPLACE of Plan Reforma. A few months ago we launched the possibility of verifying the valuations: an option in which it is our own team who speaks by phone with customers and knows firsthand their experience with the professional contacted through our MARKETPLACE. Valuations marked as verified are the most reliable. Remember to also check the valuation date to know that it is not outdated.
In Plan Reforma, safety and professionalism comes first. In the event that a professional receives more than one negative opinion, the case will be studied by our mediation experts: we contact the affected parties and if we deem it convenient, we expel the professional from our platform.
To avoid possible frauds or uncomfortable disputes (which in any case are usually resolved in 90% of cases, but it is better now to dislike and save that extra time), you can hire STIMATpay to transparently manage budgets, for a side, and payments between your professional and you safely, on the other.
If you have had a problem with a professional who is registered on our portal, you can contact us to help you through our STIMATpay mediation service.